Queer Calendar Privacy Policy
Effective Date: May 29, 2025
Last Updated: May 29, 2025
At Queer Calendar, we recognize that privacy is especially important to LGBTQ+ individuals who may face unique safety and security concerns. We strive to protect your personal information and be transparent about how we collect, use, and safeguard your data.
This Privacy Policy, along with our Terms of Service, applies to our website and mobile application (collectively, the "Service"). By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy.
Note: Queer Calendar is intended for users 18 years and older. We do not knowingly collect data from anyone under 18.
In the event of any conflict between this Privacy Policy and our Terms of Service, the terms of this Privacy Policy will govern with respect to your personal data.
At a Glance
What We Collect:
- Information you provide (e.g., name, email, pronouns, event interactions)
- Information collected automatically (e.g., cookies, IP address, location)
- Information from third parties (e.g., payment providers, authentication services)
Your Rights: You may have rights under laws like the GDPR, CCPA, and others—including access, correction, deletion, data export, and opt-out. You also have the right to lodge a complaint with a supervisory authority.
Legal Agreements: This Privacy Policy works in conjunction with our Terms of Service.
Contact Us: [email protected]
2. Legal Basis for Processing (GDPR)
- Consent: For optional marketing or non-essential cookies. Withdraw anytime.
- Explicit Consent (Sensitive Data): For pronouns, gender identity, or sexual orientation, when strictly necessary to provide core services.
- Contractual Necessity: To operate your account and ticket transactions.
- Legal Obligation: For compliance with applicable laws and legal processes.
- Legitimate Interests: To improve security, prevent fraud, and personalize your experience.
3. Information We Collect
Information You Provide Directly
- Account Info: Name, email, profile image via third-party logins
- Profile Info: Display name, pronouns, location preferences
- Event Interactions: Saved, viewed, or ticketed events
- Communication: Support messages and feedback
Automatically Collected
- Usage Data: Pages visited, search terms, referrals
- Device Info: Browser, OS, IP address
- Location Data: Approximate location
- Cookies/Tracking: See below
From Third Parties
- Auth Services: Name, email, profile image
- Payment Providers: Partial card info, transaction ID/status
- Event Hosts: Publicly aggregated event data
4. Payment Information
We never store or view your full credit card number. Payments are processed by PCI-compliant third-party providers.
5. How We Use Your Data
- Operate and maintain the platform
- Process ticket purchases and send confirmations
- Provide customer support
- Personalize your experience
- Ensure security and prevent abuse
- Improve platform features
- Use automated tools for personalization (not for legally significant decisions)
7. Email List Sharing (Opt-In)
- If you buy a ticket, you may choose to opt into an event organizer's mailing list
- We do not share your email without your opt-in
- You can unsubscribe from organizers' emails directly
- We are not responsible for how organizers manage their lists
8. Third-Party Services
We use vendors for hosting, analytics, email delivery, and payments. They're contractually obligated to protect your data.
We conduct periodic reviews of our third-party vendors and update contracts as needed to maintain compliance.
A list of data processors is available upon request. We will notify users of material changes where appropriate.
10. Your Rights and Choices
You can request:
- Access to your data
- Correction of inaccurate info
- Deletion of data (subject to legal obligations)
- Portability in a machine-readable format
- Objection to certain processing
- Restriction of data use
- Opt-out of data sharing/sale under CCPA/CPRA
- Non-discrimination for exercising rights
- Appeal of any denial of your request
- Lodge complaints with authorities
To exercise any right, contact [email protected] or write to:
1309 Coffeen Avenue STE 1200, Sheridan, WY 82801
11. Data Retention
- Active Accounts: Retained while active and for a reasonable period thereafter as necessary for operational purposes
- Deleted Accounts: Erased upon request, except for legal or security needs
- Backups: Securely deleted within ~60 days unless otherwise required
12. International Data Transfers
We process data in the U.S. and elsewhere, which may have different standards than your home country.
Protections include:
- Standard Contractual Clauses (SCCs)
- Transfers to countries with adequacy decisions
- Other legal safeguards
By using the Service, you agree to these transfers.
13. Data Controller and Processor
Controller: Queer Calendar LLC
Processor: In limited cases (e.g., for event hosts), we act as a data processor under a separate Data Processing Agreement
14. Third-Party Authentication
If you sign in with Google, Apple, or Facebook:
- We receive name, email, and profile image
- We do not access your contacts or post on your behalf
- You can revoke access via your third-party account settings
15. Security Practices
- Encryption in transit and at rest
- Role-based access controls
- Regular monitoring and testing
- Breach notification if required by law
However, no system is 100% secure. Use the Service at your own risk.
16. Special Protections for LGBTQ+ Users
- Support chosen names/pronouns
- Limit and protect sensitive data
- Provide robust content reporting tools
- Enforce a zero-tolerance policy for harassment
- Empower users to control profile visibility
These protections reflect our values and do not create legal obligations beyond this Privacy Policy.
17. Children's Privacy
Our platform is for adults 18+. We do not knowingly collect personal data from anyone under this age. If we become aware that we have inadvertently collected data from a user under 18, we will promptly delete it.
We comply with all applicable children's privacy laws, including the U.S. Children's Online Privacy Protection Act (COPPA).
18. Changes to This Privacy Policy
We may update this policy periodically. If changes are material, we will notify you at least 30 days in advance, where feasible (e.g., by email or in-app notice).
Continued use of the Service means you accept the updated policy.
19. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws provisions
20. Contact Us
Email: [email protected]
Mail: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801
21. Regional Disclosures
- California Residents: CCPA/CPRA rights apply.
- EU/UK Residents: GDPR/UK GDPR rights apply.
- Brazil Residents: LGPD rights apply. Contact us if you need a designated DPO.
- Canada Residents: We comply with PIPEDA and provincial privacy laws.